An administration resume should make your contribution to an organised, reliable workplace easy to see. Show who you supported, the work you coordinated and how you handled competing requests. Specific examples are more useful than calling yourself an “office all-rounder”.
Go to the copyable example or see the original before-and-after samples.
Administration resume example
This fictional example suits a general office administration application. Adapt it to your experience and the vacancy.
[Your name]
[City, state] | [Phone] | [Email]
Professional summary
Administration professional experienced in coordinating appointments, maintaining records and responding to customer and team enquiries in [setting]. Uses [relevant software] to organise information and follow up outstanding tasks. Brings a careful approach to correspondence and a clear handover process when priorities change.
Skills
- Calendar and meeting coordination
- Document preparation and records maintenance
- Customer enquiries and follow-up
- [Invoice processing or purchasing, if relevant]
- [Software] for [specific tasks you perform]
Experience
[Actual role], [Organisation] | [Dates]
- Coordinated appointments for [team/service], checked availability and communicated schedule changes to the people affected.
- Maintained [record type] in [system], checked missing information and followed up corrections with the responsible colleague.
- Prepared meeting papers and recorded action items, giving owners a clear record of responsibilities and due dates.
- Handled [type of enquiry], resolved routine requests and referred issues requiring approval with supporting information.
[Earlier role], [Organisation] | [Dates]
[Relevant examples of organisation, communication or accurate processing.]
Education and training
[Qualification or relevant course, provider, date/status]. Include completed training that supports the role, without implying a certificate is mandatory for every administration job.
Show your software skills through tasks
“Microsoft Office” gives a reader little detail. Explain the work you can do: preparing Word correspondence, managing shared Outlook calendars or using Excel to reconcile a list. Name functions or tools only when you can use them. A short, accurate description is stronger than an unsupported “advanced” rating.
Before-and-after administration bullet
Before: “Responsible for organising meetings.”
After: “Coordinated recurring meetings across [teams], circulated papers before the meeting and maintained an action register for follow-up.”
Add a measurable result only if your records support it. You can show value through fewer missed handovers, a clearer filing process or completing a time-sensitive task without inventing a percentage.
Applying without office experience
Look for relevant evidence in retail, hospitality, study and volunteering. Booking appointments, tracking stock requests, preparing a club agenda or resolving a customer enquiry can show transferable skills. Keep the original role title, identify the setting and explain the administrative task. Do not relabel casual retail work as an office administrator position.
Tailor the example to the actual role
- Reception: enquiries, appointments, messages and a clear first point of contact.
- Team administration: shared records, correspondence, coordination and follow-up.
- Executive support: diary complexity, briefings and discretion, supported by relevant experience.
For more specific responsibilities, see our administrative assistant guide. The example on this page remains a general administration starting point.
Existing administration resume samples
Compare the order, readability and presentation of experience in these existing examples. Their content is not a substitute for your own evidence.
Get help with your administration application
Use these examples to prepare your own application. If you want feedback on the resume that accompanies it, request a free resume review. For writing support, compare our resume packages and check which documents are included before choosing.