The Perfect Crew Leader Resume Writing Tips

Do you want to apply for a Crew Leader position to help you get closer to your career goals? Applying for jobs on Seek, LinkedIn, and other job boards can be a time-consuming process, however, to streamline the process, you can ensure your resume writing helps you to stand out from the crowd, and your online profile helps you to get an interview!

If a recruiter or hiring manager are looking for a Crew Leader, they are searching for specific transferable skills. With less than ten people being interviewed for the job and hundreds of people, just like you, applying, The Perfect Resume team have created Resume Writing Tips to help you stand out from the others.

What do recruiters look for in a Crew Leader resume or an online profile?

Tailoring your resume to a Crew Leader position is mandatory today to ensure that your application will pass Applicant Tracking Systems (ATS). In doing so, your resume will be read by the prospective employer. Then, fingers crossed, you will be shortlisted as a potential candidate and be called for not one, but multiple job interviews!

Firstly, before you apply to be a Crew Leader, you need to be acquainted with what a Crew Leader does!

Crew Leaders handle the crew members as well as address customer complaints. They ensure that crew members are well educated on proper food handling procedures and that customers are pleased with food quality and customer service.

Hiring Managers are looking for a dedicated Crew Leader to assist in recruiting suitable crew members, establishing protocols to prevent food and supply wastages, and arranging replacements for crew members who are unwell or have taken time off.

To be successful as a Crew Leader, you should have knowledge of necessary Hospitality and Tourism procedures, be open to learning, and have strong communication skills. Ultimately, a high performing Crew Leader should be able to achieve customer satisfaction and protocols to prevent food and supply wastages.

Knowing this, your resume and online profile should include the hard and soft skills that the recruiter or hiring manager is looking for in a candidate.

The Crew Leader position description template will also contain pivotal information about what the candidate will need to do daily. Such as:

• Supervising the activities of servers, cooks, hosts, and other crew members.
• Educating crew members on proper food handling procedures and customer service.
• Ensuring that established guidelines on hygiene, quality, and food safety are followed.
• Scheduling work shifts and approving or declining Crew Members' requests for leave and time off.
• Organizing and overseeing the repair and maintenance of restaurant equipment.
• Monitoring restaurant supplies and placing orders for new stock as required.
• Resolving customer complaints and answering questions regarding pricing and menu items.
• Assisting Crew Members in processing payments using the restaurant's Point of Sale system.



You will also have some requirements and personal attributes that you will need to demonstrate in your resume to ensure your potential employer will take your application seriously, such as:

• Proven management experience in the hospitality industry.
• A food handler's license.
• Sound knowledge of the foodservice industry.
• The ability to work in a fast-paced environment.
• Strong management skills.
• Excellent organizational and time management skills.
• Effective communication skills.
• Exceptional customer service skills.



You may also want to do some industry research to find out what other companies want in their Crew Leaders.