Do you want to apply for a Case Manager position to help you get closer to your career goals? Applying for jobs on Seek, LinkedIn, and other job boards can be a time-consuming process, however, to streamline the process, you can ensure your resume writing helps you to stand out from the crowd, and your online profile helps you to get an interview!

If a recruiter or hiring manager are looking for a Case Manager, they are searching for specific transferable skills. With less than ten people being interviewed for the job and hundreds of people, just like you, applying, The Perfect Resume team have created Resume Writing Tips to help you stand out from the others.

What do recruiters look for in a Case Manager resume or an online profile?

Tailoring your resume to a Case Manager position is mandatory today to ensure that your application will pass Applicant Tracking Systems (ATS). In doing so, your resume will be read by the prospective employer. Then, fingers crossed, you will be shortlisted as a potential candidate and be called for not one, but multiple job interviews!

Firstly, before you apply to be a Case Manager, you need to be acquainted with what a Case Manager does!

Case Managers handle the healthcare and social service needs for chronically ill people, the elderly, children, and people going through physical rehabilitation.

Hiring Managers are looking for a friendly and compassionate Case Manager to assist in managing a portfolio of cases.

To be successful as a Case Manager, you should have knowledge of necessary healthcare and medical procedures, be open to learning, and have strong communication skills. Ultimately, a high performing Case Manager should be able to achieve outcome-focused service delivery and compliance with legislation, health care best practices, and internal policy and procedure.

Knowing this, your resume and online profile should include the hard and soft skills that the recruiter or hiring manager is looking for in a candidate.

The Case Manager position description template will also contain pivotal information about what the candidate will need to do daily. Such as:

• Managing a portfolio of cases.
• Meeting with clients on a regular basis.
• Establishing and maintaining effective relationships with key stakeholders.
• Proactively managing providers.
• Working in accordance with relevant legislation, health care best practices, and internal policy and procedure.
• Accurately updating and maintain cases.
• Maintaining accurate, up-to-date case information.
• Helping to manage patient health care needs and services in areas such as long-term care, mental health, substance abuse, and geriatric care.
• Work with clients to create a treatment plan.
• Work with each service provider on a discharge plan.

You will also have some requirements and personal attributes that you will need to demonstrate in your resume to ensure your potential employer will take your application seriously, such as:

• Bachelor’s degree or master's degree in business, communications, social work, or related field.
• Experience as a case manager.
• Experience working with clients to develop a treatment plan.
• Sound knowledge of legislation relevant to cases.
• Valid driver's license.
• Background in health care, social work, mental health, disability care, substance abuse recovery, geriatric care, and long-term care.
• Demonstrated experience within a customer service environment.
• Excellent communication skills, both written and verbal.
• Outcome-focused with the ability to manage competing demands.


You may also want to do some industry research to find out what other companies want in their Case Managers.