The Perfect Dispatcher Resume Writing Tips

Do you want to apply for a Dispatcher position to help you get closer to your career goals? Applying for jobs on Seek, LinkedIn, and other job boards can be a time-consuming process, however, to streamline the process, you can ensure your resume writing helps you to stand out from the crowd, and your online profile helps you to get an interview!

If a recruiter or hiring manager are looking for a Dispatcher, they are searching for specific transferable skills. With less than ten people being interviewed for the job and hundreds of people, just like you, applying, The Perfect Resume team have created Resume Writing Tips to help you stand out from the others.

What do recruiters look for in a Dispatcher resume or an online profile?

Tailoring your resume to a Dispatcher position is mandatory today to ensure that your application will pass Applicant Tracking Systems (ATS). In doing so, your resume will be read by the prospective employer. Then, fingers crossed, you will be shortlisted as a potential candidate and be called for not one, but multiple job interviews!

Firstly, before you apply to be a Dispatcher, you need to be acquainted with what a Dispatcher does!

Dispatchers handle the emergency or non-emergency calls.

Hiring Managers are looking for a detail-orientated, professional and reliable Dispatcher to assist in monitoring routes, updating call logs, and recording call information.

To be successful as a Dispatcher, you should have knowledge of necessary logistics procedures, be open to learning, and have strong communication skills. Ultimately, a high performing Dispatcher should be able to achieve results in a high pressure environment with little supervision and act as a reliable first point of contact.

Knowing this, your resume and online profile should include the hard and soft skills that the recruiter or hiring manager is looking for in a candidate.

The Dispatcher position description template will also contain pivotal information about what the candidate will need to do daily. Such as:

• Answering emergency and non-emergency calls and documenting important information.
• Responding to any issues and following-up by coordinating with the appropriate departments or field units.
• Operating and managing a multi-line telephone console system.
• Responding to queries related to products and deliveries.
• Using the radio, phone or computer to direct crews and other field units to the appropriate sites.
• Prioritising and organising calls according to urgency.
• Supervise the route and status of field units to prioritize their daily schedule.
• Maintain and update call logs, call records and other important documentation.

You will also have some requirements and personal attributes that you will need to demonstrate in your resume to ensure your potential employer will take your application seriously, such as:

• A minimum of 2 years experience in a similar role.
• Strong knowledge of emergency processes and procedures.
• Excellent communication and interpersonal skills.
• Proficient in MS Office with proven experience in data entry.
• Ability to work well under pressure.

You may also want to do some industry research to find out what other companies want in their Dispatchers.