The Perfect Medical Receptionist Resume Writing Tips

Do you want to apply for a Medical Receptionist position to help you get closer to your career goals? Applying for jobs on Seek, LinkedIn, and other job boards can be a time-consuming process, however, to streamline the process, you can ensure your resume writing helps you to stand out from the crowd, and your online profile helps you to get an interview!

If a recruiter or hiring manager are looking for a Medical Receptionist, they are searching for specific transferable skills. With less than ten people being interviewed for the job and hundreds of people, just like you, applying, The Perfect Resume team have created Resume Writing Tips to help you stand out from the others.

What do recruiters look for in a Medical Receptionist resume or an online profile?

Tailoring your resume to a Medical Receptionist position is mandatory today to ensure that your application will pass Applicant Tracking Systems (ATS). In doing so, your resume will be read by the prospective employer. Then, fingers crossed, you will be shortlisted as a potential candidate and be called for not one, but multiple job interviews!

Firstly, before you apply to be a Medical Receptionist, you need to be acquainted with what a Medical Receptionist does!

Medical Receptionists handle the coordination of daily administration of doctors, staff, visitors, and patients at a healthcare facility. They schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility.

Hiring Managers are looking for a compassionate and discrete Medical Receptionist to assist in multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

To be successful as a Medical Receptionist, you should have knowledge of necessary healthcare and medical procedures, be open to learning, and have strong communication skills. Ultimately, a high performing Medical Receptionist should be able to achieve efficient day-to-day administration of the healthcare facility and superb time management and record-keeping skills.

Knowing this, your resume and online profile should include the hard and soft skills that the recruiter or hiring manager is looking for in a candidate.

The Medical Receptionist position description template will also contain pivotal information about what the candidate will need to do daily. Such as:

• Greeting and attending to patients in person and over the phone.
• Professionally assisting doctors, staff, visitors, and patients.
• Maintaining business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answering all phone calls in a professional and courteous manner.
• Performing all duties within HIPAA regulations.
• Maintaining confidentiality of all doctor, staff, and patient information.
• Scheduling appointments between doctors and patients.
• Liaising between medical departments with discretion and professionalism
• Adhering to policy and procedures during all activates.
• Assisting with admissions/treatment as per agreed protocols.

You will also have some requirements and personal attributes that you will need to demonstrate in your resume to ensure your potential employer will take your application seriously, such as:

• Bachelors degree (advantageous).
• Administration certification (essential).
• 2 years of experience at a healthcare facility in a medical receptionist role (essential).
• Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).
• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.


You may also want to do some industry research to find out what other companies want in their Medical Receptionists.