Patient Navigator Resume Writing Tips

Do you want to apply for a Patient Navigator position to help you get closer to your career goals? Applying for jobs on Seek, LinkedIn, and other job boards can be a time-consuming process, however, to streamline the process, you can ensure your resume writing helps you to stand out from the crowd, and your online profile helps you to get an interview!

If a recruiter or hiring manager are looking for a Patient Navigator, they are searching for specific transferable skills. With less than ten people being interviewed for the job and hundreds of people, just like you, applying, The Perfect Resume team have created Resume Writing Tips to help you stand out from the others.

What do recruiters look for in a Patient Navigator resume or an online profile?

Tailoring your resume to a Patient Navigator position is mandatory today to ensure that your application will pass Applicant Tracking Systems (ATS). In doing so, your resume will be read by the prospective employer. Then, fingers crossed, you will be shortlisted as a potential candidate and be called for not one, but multiple job interviews!

Firstly, before you apply to be a Patient Navigator, you need to be acquainted with what a Patient Navigator does!

Patient Navigators handle the insurance claims, and working to create payment plans where necessary.

Hiring Managers are looking for a dedicated  Patient Navigator to assist in educating patients about their rights, insurance coverage, and payment options, as well as addressing any queries or complaints.

To be successful as a Patient Navigator, you should have knowledge of necessary Healthcare and Medical procedures, be open to learning, and have strong communication skills. Ultimately, a high performing Patient Navigator should be able to achieve well-informed patients and ensure they receive adequate care.

Knowing this, your resume and online profile should include the hard and soft skills that the recruiter or hiring manager is looking for in a candidate.

The Patient Navigator position description template will also contain pivotal information about what the candidate will need to do daily. Such as:

• Ensuring patients are fully informed about their legal rights.
• Helping patients navigate insurance claims, and working to create payment plans where necessary.
• Documenting and resolving any complaints lodged by the patient or their loved ones.
• Reviewing paperwork for the patient to ensure it is accurate and complete.
• Explaining test results, diagnoses, and available treatments to the patient and their loved ones.
• Communicating all the information patients need to make informed decisions about their healthcare.





You will also have some requirements and personal attributes that you will need to demonstrate in your resume to ensure your potential employer will take your application seriously, such as:

• Bachelor's degree in a healthcare-related field preferred.
• BCPA Certification.
• Experience and knowledge of all aspects of the healthcare system.
• Excellent listening and communication skills.
• Empathetic attitude, with an ability to offer emotional support.
• Passion for the proper care and well-being of patients.





You may also want to do some industry research to find out what other companies want in their Patient Navigators.