Patient Representative Resume Writing Tips

Do you want to apply for a Patient Representative position to help you get closer to your career goals? Applying for jobs on Seek, LinkedIn, and other job boards can be a time-consuming process, however, to streamline the process, you can ensure your resume writing helps you to stand out from the crowd, and your online profile helps you to get an interview!

If a recruiter or hiring manager are looking for a Patient Representative, they are searching for specific transferable skills. With less than ten people being interviewed for the job and hundreds of people, just like you, applying, The Perfect Resume team have created Resume Writing Tips to help you stand out from the others.

What do recruiters look for in a Patient Representative resume or an online profile?

Tailoring your resume to a Patient Representative position is mandatory today to ensure that your application will pass Applicant Tracking Systems (ATS). In doing so, your resume will be read by the prospective employer. Then, fingers crossed, you will be shortlisted as a potential candidate and be called for not one, but multiple job interviews!

Firstly, before you apply to be a Patient Representative, you need to be acquainted with what a Patient Representative does!

Patient Representatives handle the greeting and checking-in patients, as well as verifying information supplied by patients.

Hiring Managers are looking for a highly organised Patient Representative to assist in patient needs by interviewing patients, listening to their concerns, and making sure those needs are met by liaising with patients, family members, and medical staff.

To be successful as a Patient Representative, you should have knowledge of necessary Healthcare and Medical procedures, be open to learning, and have strong communication skills. Ultimately, a high performing Patient Representative should be able to achieve exceptional multitasking abilities and ensure that patients are informed, updated, and assisted, when necessary.

Knowing this, your resume and online profile should include the hard and soft skills that the recruiter or hiring manager is looking for in a candidate.

The Patient Representative position description template will also contain pivotal information about what the candidate will need to do daily. Such as:

• Greeting and directing patients to examination rooms.
• Scheduling patient appointments and making reminder calls.
• Informing patients about delays and waiting times.
• Obtaining patients’ addresses, contact details, insurance information, and medical histories.
• Updating and verifying patient information at every visit.
• Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
• Receiving and processing cash and credit card payments for medical services rendered.
• Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
• Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
• Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.

You will also have some requirements and personal attributes that you will need to demonstrate in your resume to ensure your potential employer will take your application seriously, such as:

• Experience working as a patient representative.
• Knowledge of medical terms and practices.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)





You may also want to do some industry research to find out what other companies want in their Patient Representatives.