If a recruiter or hiring manager are looking for a Retail Sales Consultant, they are searching for specific transferable skills. With less than ten people being interviewed for the job and hundreds of people, just like you, applying, The Perfect Resume team have created Resume Writing Tips to help you stand out from the others.
What do recruiters look for in a Retail Sales Consultant resume or an online profile?
Tailoring your resume to a Retail Sales Consultant position is mandatory today to ensure that your application will pass Applicant Tracking Systems (ATS). In doing so, your resume will be read by the prospective employer. Then, fingers crossed, you will be shortlisted as a potential candidate and be called for not one, but multiple job interviews!
Firstly, before you apply to be a Retail Sales Consultant, you need to be acquainted with what a Retail Sales Consultant does!
Retail Sales Consultants handle the prospective clients with their product selections and then proceed to close sales.
Hiring Managers are looking for a friendly and approachable Retail Sales Consultant to assist in advising individuals about existing offerings while paying special attention to the products which seem best suited to clients' needs.
To be successful as a Retail Sales Consultant, you should have knowledge of necessary Retail and Consumer Products procedures, be open to learning, and have strong communication skills. Ultimately, a quality Retail Sales Consultant should be able to achieve and exceed the store's sales targets on time and deliver pleasant and efficient service.
Knowing this, your resume and online profile should include the hard and soft skills that the recruiter or hiring manager is looking for in a candidate.
The Retail Sales Consultant position description template will also contain pivotal information about what the candidate will need to do daily. Such as:
• Reading product manuals and attending training workshops to maintain an in-depth understanding of our offerings.
• Making and receiving calls to discuss our products.
• Working to overcome barriers such as poor connectivity, language differences, and hearing impediments.
• Tracking and engaging in follow-up conversations about products, as needed.
• Fielding questions about the cost, warranty, and functionality of each pertinent item.
• Promoting suitable products to clients based on their requirements.
• Suggesting appropriate payment arrangements based on clients' available finances.
• Striving to provide top-notch customer service in each instance.
• Achieving stipulated sales goals on time.
The Retail Sales Consultant position description will also have some requirements and personal attributes that you will need to demonstrate in your resume to ensure your potential employer will take your application seriously:
• Prior experience as a Sales Consultant or equivalent, preferably within a bustling call center.
• Computer literate.
• Ability to describe product features in simple or technical terms based on clients' existing knowledge.
• Exceptional organizational and verbal communication skills.
• Confident, assertive, and honest approach to communication.
• Outstanding improvisation, negotiation, and persuasion abilities.
• Attuned to subtleties in human interactions.
You may also want to do some industry research to find out what other companies want in their Retail Sales Consultants.This will give you an indication of how to tailor your resume for the requirements they are looking for but have not included in the job description.
- Your profile
- Your skills list
- Your experiences (if you have not already tailored your resume to this position)
If you need some help tailoring your resume for a particular role and you're not sure what to include, or what not to have, feel free to reach out to The Perfect Resume team at the following email address: email@example.com. We can do a resume review for you for FREE!
The next step to do is to tailor your cover letter for the application!
The Perfect Resume team writes a tailored cover letter in a systematic, proven approach. This method lets the organisation know what you can offer, why it would be in their best interest to hire you and how inviting you into their team would add value to their organisation. All while correlating these aspects with the attributes of the role they need to fill.
You must give them a compelling reason to invite you for an interview!
Depending on the role, a more professional approach may be required. Some positions may call for statements to be backed by real-life examples, rather than just speaking hypothetically. Illustrating your points with specific, relevant examples from your own experience will dramatically increase their impact.
Tips for writing an engaging cover letter
Stop Thinking A Cover Letter Doesn't Matter!
You would be surprised how many people think they can send off the CV on its own without a cover letter. Some recruiters don't read cover letters, some base their hiring decision on them. Why take a chance at all?
Stick to one page only!
Unless there is an explicit instruction to the contrary, you should aim to keep your letters short and sweet. Never lose sight of the fact that your cover letter is not intended to take the place of your CV; it is meant as an introduction, therefore, most cover letters shouldn't exceed one A4 page in length. A handful of paragraphs usually are more than enough to whet the recruiter's appetite and entice them to read your resume.
Quit spamming everyone with a generic cover letter
It is astonishing how many people use a generic cover letter and the same resume for every single application. It stands to reason that every job and every organisation is different, and every cover letter should, therefore, be subtly different. A carefully targeted message can easily mean the difference between success and failure. In the same way, your resume should be tailored to each application; it is even more important to tailor your cover letter.
If you are someone who sends the same cover letter to everyone, you only need to change a few minor details such as the organisation's name, hiring manager's name and role purpose to ensure the cover letter is tailored to them.
Focus on what the employer wants from you, not what you have done in your career so far.
Snippets from your resume are OK, such as letting them know what you currently do for a job and how the skills obtained in the role transfer to the new position. Additionally, mentioning your education and other certifications may be essential. What you should avoid is repeating slabs of text as it will reduce the recruiter/hiring manager's time spent reading your resume.
A cover letter is an opportunity to draw the reader's attention to some of your key selling points, such as skills, experiences, and achievements. It would help if you did so in a way that makes it clear how these will be of interest and potential benefit to the reader.
When you apply for a position, they already have a copy of your CV. Therefore, your cover letter should complement it, not repeat it.
Your cover letter should introduce your CV, not replace it!
Nobody wants to read the same thing twice.
Nobody wants to read the same thing twice.
Avoid going off on different tangents, instead, use a simple, structured format.
You only have one page of content to get a clear message across to the reader, therefore, it is essential to structure your cover letter logically. Like all the best stories, the perfect cover letters have a strong and clearly defined beginning, middle, and end. Capture their attention, make an impact, maintain their interest, and finish with a persuasive closing paragraph. If you don't structure your cover letter carefully, you will end up rambling, and the impact of your cover letter will be diluted.
I this, I that, I the other, me, me, me!
The word "I" is often overused in cover letters. Unlike a resume, a cover letter should, of course, be written in the first person. If you start every sentence with "I", then it can make for tedious reading. You also risk conveying an impression of arrogance and egocentrism.
It might not be easy to cut down the use of "I"; however, you should try to do so. Look at each sentence that begins with "I" and see whether you can rephrase it. For example, you may be able to turn round a sentence so that it starts with "You" or "Your" which is ideal. In doing so, you shift the focus on the reader and not yourself.
Adopt a marketing trick by having a clear ""call to action"" at the end of your cover letter!
You can't exactly demand a response from the reader; however, you need to do everything in your power to encourage one. The key to ending your cover letter in a positive, upbeat manner is to use a marketing tip, known as a "call to action."
A call to action is a written or verbal statement in an advert or other promotional material that is specifically designed to motivate the audience to take a specific action. For example, "pick up the phone and place an order" or "call now while stocks last."
The right call to action message in your cover letter is to ask for an interview by calling you on the correct phone number or email address. After all, that is why you are writing a cover letter in the first place!
Proofread your cover letter for linguistic errors
Research has shown that 90% of resumes and cover letters that The Perfect Resume team review contains spelling or grammatical errors. It might seem obvious to run a grammar and spelling check. It also might be hard to believe that people send out letters with mistakes in them. But believe me, it happens all the time. Therefore, if you can make sure your cover letter is error-free, you will immediately be at an advantage.
In conclusion, a cover letter is a companion document that doesn't rewrite your CV or replace it. It adds a more profound element to your application.
Research has indicated that you could improve your chances of landing an interview by 40%, therefore, if you are going to the trouble of sending off your resume, then it is always worth taking a little bit longer to construct a brilliant cover letter to go with it!
If you would like assistance to create a tailored cover letter, or take advantage of the free resume review.