Customer Service Assistant Resume

Are you looking at becoming a Customer Service Assistant? Do you need a Customer Service Assistant Resume? A Customer Service Assistant is an extremely competitive role to get into. Currently, there are only 865 positions for Customer Service Assistants across Australia with a common salary of $45k per year. However, you still have a chance. The Perfect Resume team has helped others to get into the Administration & Office Support careers industry, and we believe we can increase your chances with our resume writing services also!

To apply for a Customer Service Assistant position, your resume will need to prove you can be the initial point of contact between a business and its customers. Recruiters and prospective employers will also be looking for transferable skills in the:

• Handling enquiries from customers in person, over the phone and online.
• Generating sales, processing returns and issuing receipts.
• Searching knowledge bases for information.
• Resolving complaints.
• Escalating issues when necessary.
• Communicating with third-party vendors and stakeholders.
• Improving customer service procedures and policies.
• Measuring customer satisfaction and working to targets.
• Reporting on performance.

They are responsible for assisting customers in doing business with the organisation, such as making a purchase, placing an order, getting advice, making a complaint or finding information.

Due to the high volume of applications for a Customer Service Assistant received every year, qualifications that would increase your chances of landing an interview include a Certificate III in Customer Engagement (BSB30215) or a Certificate IV in Customer Engagement (BSB40315).

The Perfect Customer Service Assistant Resume Services

When applying for a Customer Service Assistant position, your resume needs to tell a story about your skills, expertise, talents and passions and in a highly competitive job market, standing out matters!

The team at The Perfect Resume are skilled in writing resumes for Work Customer Service Assistants and has proven success in helping people land interviews and the job they want! We offer all job seekers a free resume review, ATS Scan, guides and templates and genuinely care about your career outcomes, partnering with you on your job search journey, following up and providing ongoing support. You will not feel like you are on your own!

If you know you need help, email your resume to info@theperfectresume.com.au. We will review it for free, provide some feedback, and recommend the resume writing services that suit you.

Alternatively, CLICK HERE to view other services that cater for the Call Centre & Customer Service industry.