Customer Service Representative Resume Writing Services

Regular price $299.00
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Only 9999 items in stock!

Are you looking at becoming a Customer Service Representative? They interact with customers to give information or advice about company products or services, handle requests and process orders. Customer Service Representatives are required to have strong communication skills and are considered the front line of the company they work for, as they are most likely to be the first person a customer interacts with. Fast learners, eager problem-solvers, savvy with technology and courteous at all times, Customer Service Representatives can make or break a customers impression of the company they are interacting with.

Currently, there are only 5534 positions for a Customer Service Representative across Australia with a common salary of $55K per year. While it is an extremely competitive role to get into, The Perfect Resume team has helped others to land an interview in the Call Centre & Customer Service industry. We believe we can increase your chances with our resume writing services also!

To apply for a Customer Service Representative position, your resume will need to prove to recruiters and prospective employers that you will have the following transferable skills:

  • Answering inbound calls from customers.
  • Making outbound calls to customers.
  • Looking up information to help resolve customer queries.
  • Logging tickets for jobs and escalating matters that can't be resolved at the Customer Service Representative level.
  • Entering data into Customer Relationship Management software.
  • Meeting Key Performance Indicator targets, such as time on phone and time in queue.
  • Responding to customer emails.
  • Chatting to customers through an online chat portal.

Due to the high volume of applications for a Customer Service Representative received every year, qualifications that would increase your chances of landing an interview include a Certificate III in Customer Engagement (BSB30215) or Certificate IV in Customer Engagement (BSB40315).

The Perfect Resume Services

When applying for a Customer Service Representative position, your resume needs to tell a story about your skills, expertise, talents and passions and in a highly competitive job market, standing out matters!  

The team of professional resume writers at The Perfect Resume are skilled in writing resumes for Customer Service Representatives and have proven success in helping people land interviews and the job they want! We offer all job seekers a free resume review, ATS Scan, guides and templates and genuinely care about your career outcomes, partnering with you on your job search journey, following up and providing ongoing support. Your Professional Resume Writer will not let you feel like you are on your own!

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Hidden Art to Interview Hacking

Two action-packed hours of content. Using the techniques in this course increases your employability and enhance your perceived value to employers. Throughout the course, you will be guided in a creative, entertaining and informative way, learning proven and scientific based techniques to help you market yourself effectively to interviewers. For example, you will know how hidden behaviours, expressions and body language can be the difference between getting the job or rejected from your interview!

On completion, you will have a framework to hack your next interview, using targeted social psychology, evolutionary biology, interpersonal communication and neuroscience techniques, such as: 

  • Projecting confidence through your appearance and dressing for success
  • Incorporating colour psychology and personality into your interview
  • The Law of Attractiveness and how you can use it for positive impressions
  • Analysing your handshake to connect with the hiring manager in a dignified manner
  • Making the interview your time to shine by incorporating social proof
  • Projecting trustworthiness, likeability and leveraging emotional transference
  • Commanding the room, using positive, negative, open and closed body language and nonverbal communication, including mirroring, eye contact and facial mimicry.
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The Perfect Resume Writing Services

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"Super prompt and professional service. Really helped me update a resume that hadn’t had a style change in 18 years. Big thank you to you and your team."

Gav S

The team at The Perfect Resume are amazing at what they do, they were able to restructure my resume to meet all the key points in my industry. They have provided me with a resume and cover letter that has landed interviews, also boosted my confidence preparing for them. They were quick and effective with their services, will recommend anyone looking to get their resume and cover letter done to contact them.

Chris A
The Perfect Resume Writing Services | Free Resume Review

Why choose us?

✓ Unlimited Revisions

✓ A greater chance of landing an interview

✓ Increased confidence

✓ Consistency across the document

✓ Greater sense of hope

✓ Time saved

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