Are you looking at becoming a Customer Support Officer? They are a public-facing role that involves communicating with customers and clients via telephone, face-to-face, or email regarding a particular service or product. Customer service officers may work in a variety of fields including telecommunications, health, banking, government and retail. Strong communication skills and an ability to build a strong rapport with customers are highly valuable attributes.
Currently, there are only 564 positions for a Customer Support Officer across Australia with a common salary of $60K per year. While it is an extremely competitive role to get into, The Perfect Resume team has helped others to land an interview in the Call Centre & Customer Service industry. We believe we can increase your chances with our resume writing services also!
To apply for a Customer Support Officer position, your resume will need to prove to recruiters and prospective employers that you will have the following transferable skills:
- Manage appointments, enquiries or complaints from customers or clients.
- Accurately and efficiently address any issues or disputes with customers.
- Complete administrative duties such as data entry, order processing and follow up calls.
Due to the high volume of applications for a Customer Support Officer received every year, qualifications that would increase your chances of landing an interview include a Certificate III in Customer Engagement (BSB30215) or Certificate III in Business (BSB30115).
The Perfect Resume Services
When applying for a Customer Support Officer position, your resume needs to tell a story about your skills, expertise, talents and passions and in a highly competitive job market, standing out matters!
The team of professional resume writers at The Perfect Resume are skilled in writing resumes for Customer Support Officers and have proven success in helping people land interviews and the job they want! We offer all job seekers a free resume review, ATS Scan, guides and templates and genuinely care about your career outcomes, partnering with you on your job search journey, following up and providing ongoing support. Your Professional Resume Writer will not let you feel like you are on your own!