Guest Services Agent Resume

Are you looking at becoming a Guest Services Agent? Do you need a Guest Services Agent Resume?

Currently, there are only 620 positions for a Guest Services Agent across Australia with a common salary of $50K per year. While it is an extremely competitive role to get into, The Perfect Resume team has helped others to land an interview in the Hospitality & Tourism industry. We believe we can increase your chances with our resume writing services also!

To apply for a Guest Services Agent position, your resume will need to prove to recruiters and prospective employers that you will have the following transferable skills:

• Processing guest payments and managing bills.
• Coordinating with porters, concierge, kitchen staff and housekeeping.
• Acting as a central source of information for guests during their stay.
• Processing food and beverage requests.
• Resolving problems and dealing with conflict or tension with disappointed guests.
• Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.

They communicate with guests looking to make or cancel hotel reservations. They greet guests on arrival, assign them rooms and suites, issue keys, and collect payment information. Guest Service Agents coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.

Due to the high volume of applications for a Guest Services Agent received every year, qualifications that would increase your chances of landing an interview include a Certificate III in Hospitality (SIT30616) to gain foundational knowledge and prepare for roles in the hospitality industry, Responsible Service of Alcohol Certificate or Certificate IV in Hospitality (SIT40416).

The Perfect Resume Services

When applying for a Guest Services Agent position, your resume needs to tell a story about your skills, expertise, talents and passions and in a highly competitive job market, standing out matters!

The team of professional resume writers at The Perfect Resume are skilled in writing resumes for Guest Services Agents and have proven success in helping people land interviews and the job they want! We offer all job seekers a free resume review, ATS Scan, guides and templates and genuinely care about your career outcomes, partnering with you on your job search journey, following up and providing ongoing support. Your Professional Resume Writer will not let you feel like you are on your own!

If you know you need help, email your resume to info@theperfectresume.com.au. We will review it for free, provide some feedback, and recommend the resume writing services that suit you.