The Perfect Veterinary Office Manager Resume Writing Tips
Do you want to apply for a Veterinary Office Manager position to help you get closer to your career goals? Applying for jobs on Seek, LinkedIn, and other job boards can be a time-consuming process, however, to streamline the process, you can ensure your resume writing helps you to stand out from the crowd, and your online profile helps you to get an interview!
If a recruiter or hiring manager are looking for a Veterinary Office Manager, they are searching for specific transferable skills. With less than ten people being interviewed for the job and hundreds of people, just like you, applying, The Perfect Resume team have created Resume Writing Tips to help you stand out from the others.
What do recruiters look for in a Veterinary Office Manager resume or an online profile?
Tailoring your resume to a Veterinary Office Manager position is mandatory today to ensure that your application will pass Applicant Tracking Systems (ATS). In doing so, your resume will be read by the prospective employer. Then, fingers crossed, you will be shortlisted as a potential candidate and be called for not one, but multiple job interviews!
Firstly, before you apply to be a Veterinary Office Manager, you need to be acquainted with what a Veterinary Office Manager does!
Veterinary Office Managers handle the work in veterinary clinics or hospitals where they are responsible for coordinating and overseeing all office administration procedures. They schedule veterinary appointments, bill pet owners, order office supplies as needed, and supervise the office staff.
Hiring Managers are looking for a courteous and efficient Veterinary Office Manager to assist in welcoming pet owners to our clinic, resolving conflicts among office staff members, screening telephone calls, and escorting pet owners and their pets to the examination room. You should also be able to answer pet owners' questions regarding clinic policies, appointment availabilities, and treatment costs.
To be successful as a Veterinary Office Manager, you should have knowledge of necessary farming, animals, and conservation procedures, be open to learning, and have strong communication skills. Ultimately, a high performing Veterinary Office Manager should be able to achieve pet owner loyalty/satisfaction and smoothly running day to day operations.
Knowing this, your resume and online profile should include the hard and soft skills that the recruiter or hiring manager is looking for in a candidate.
The Veterinary Office Manager position description template will also contain pivotal information about what the candidate will need to do daily. Such as:
• Answering telephone calls in a polite and professional manner.
• Developing and implementing an effective inventory control system to ensure that necessary office and medical supplies are ordered in a timely manner.
• Preparing health, immunization, and euthanasia certificates as instructed.
• Preparing invoices and obtaining payments from pet owners.
• Preparing employee work schedules and managing the office staff.
• Promptly notifying the appropriate veterinary staff of emergency cases.
• Updating medical records as well as pet owners' contact and billing details.
• Interviewing suitable office staff candidates and providing training to office employees as needed.
• Providing educational pamphlets to pet owners with sick or injured pets.
• Ensuring that pet owners' complaints are promptly addressed and resolved.
You will also have some requirements and personal attributes that you will need to demonstrate in your resume to ensure your potential employer will take your application seriously, such as:
• Bachelor's or associate's degree in business administration or related field is advantageous.
• Proven office experience.
• Proficient in all Microsoft Office applications.
• The ability to multitask.
• Excellent management, leadership, and conflict resolution skills.
• Strong problem-solving, administrative, and organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented, patient, and empathetic.
You may also want to do some industry research to find out what other companies want in their Veterinary Office Managers.