FAQs | The Perfect Resume

Whether you are after a full suite of career assistance or just need a tailored cover letter for a new position, The Perfect Resume professional writers can help. Please see answers to some of the frequently asked questions below:

After the purchase has been made, a Professional Resume Writer will be allocated to your profile, and get in contact with you. They will request a copy of your existing resume and any other information that may be useful, for example, project results, statistics on marketing campaigns etc. 

You will get to choose which resume template you would like to use. Our templates are all graphically designed, personality inspired, use colour psychology and are eye-catching to assist your application to stand out. 

Your information will be reviewed and further information may be requested about your skills, work or volunteer experiences, career achievements or awards.

Your Professional Resume Writer will then provide you with a first draft and request feedback on whether you would like to make any changes.

A final draft will be provided in both a fully editable Microsoft Word version and Adobe PDF format. 

Resume Package #1 is our cheapest package and includes a new design, professional resume edits and ATS optimised content. Between 2-4 hours is spent updating the resume.

A cover letter is then created, using research conducted on the positions you are going to apply for. This research also helps us to identify significant keywords used in position descriptions, review industry leaders and help us to identify what they are looking for in a candidate.

These research findings are then implemented across the resume and cover letter to enable the resume to pass Applicant Tracking Systems used by recruiters.

Once the update is completed, a second professional resume writer proofreads the content and makes further optimisations. These services are all included in the price. 

Resume Package #2 includes everything in Package #1 as well as an optimised LinkedIn profile. 

If you would like to discuss your resume over the phone, we recommend purchasing resume package #3 which includes the career counselling session.

Resume Package #3 enhances the resume’s content dramatically. It gives the Resume Writer a sense of who you are as a person, what achievements you have had and what needs to stand out for an employer. The process for Package 3 is as follows:

We book an appointment for the career session. Your Career Coach/Resume Writer asks questions about your background, what you are looking for in terms of positions and the conversation flows on from there.

Some people have said it feels like a mini interview as it gets you thinking about achievements and career moments you had forgotten about. Everyone finds the session immensely empowering as you start to realise your career story is unique and defining.

After the session, your Resume Writer will create your resume and cover letter and request any revisions to be made. (you have unlimited revisions until your resume is at a point you feel confident to use it to apply for jobs). 

Once the resume and cover letter are approved by you we will create your LinkedIn profile document.

We use information from your resume and cover letter to populate the document. There are two ways we can have the LinkedIn profile completed. The first is to leave the LinkedIn document with you and you copy and paste the sections yourself. Most people, however, opt to change their password to something generic. Provide the details to us when we log in as you and update it that way. We don’t have a preference for either method! 

Our turnaround from receipt of your existing resume (or questionnaire if you do not have a resume) to the first draft delivery is 3 to 7 business days. If you have an urgent request, please select the express delivery option to let your Professional Resume Writer know and you will be bumped to the top of the queue! 

We are dedicated to your success and confident you will be offered an interview within 90-days. In the event you are not offered an interview, we offer a free resume review and career counselling session to analyse any feedback provided by recruitment advisors.

Yes! We offer unlimited revisions on all resume writing services until you are confident to start using it to apply for jobs. Once you start using the resume to apply for new positions new editions with job updates etc are available for a fraction of the price. Simply select Secondary Resume Editions from the drop-down menu. Click here to view the prices.

Unfortunately, we have experienced customers who were perfectly happy with the product skip out on payment. Our values lay in enhancing our service offering, not wasting our time chasing payments. For this reason, we require upfront payments. To ease your thoughts, we offer unlimited revisions and an interview guarantee within 90-days. Our 5-star reviews attest to our high-standard! Click here to read them.

The 60-minute career counselling session is extremely useful for providing direction to your job search. Narrowing down exactly what you want and focusing your resume, cover letter and LinkedIn profile towards those roles become easy when you work through your goals, barriers to success, achievements etc. People who opt for this package have greater success in landing an interview because the application is tailored and exactly what the manager is looking for. The career session is conducted via phone call so you can relax in the comfort of your own home.

If you have purchased the Resume Package #3 (Resume, Cover Letter & LinkedIn profile update) from us, your new professionally edited resume is used for the LinkedIn profile. If you have opted for a stand-alone LinkedIn profile we give your content an overhaul. There are mixed debates about the LinkedIn profile. Some people say it should be a direct replica of your resume to show recruiters you are consistent and not fudging your resume to get the job. Others say it should be completely different and more personality based. We have asked several expert recruiters who have said they only go to LinkedIn to confirm details on the resume and consistency is key! They also said a different LinkedIn profile opens candidates up to further bias. So we adopt a consistent approach.

This is one of the most common concerns raised by clients and one which we are keen to eliminate. Our strong answer is "No! " We offer a professional writing service and will ensure your quality of writing is significantly improved. Certain languages such as IT, engineering or medical language simply cannot be changed without changing the meaning. In these instances, the information will remain consistent. But as a general rule, we reward and improve phrases as much as possible and never copy and paste.

Yes, you should. It may take a little bit more effort however when your manager to be is looking at hundreds of applicants you have a 2% chance of being shortlisted for an interview. The 2% generally are the ones with a tailored cover letter. 

As above, yes. Each job has unique keywords used to measure your compatibility against other applicants with the applicant tracking system. Even if you are going for similar jobs it is always a good idea to have a glance at your resume's keywords against the job description before you send it. 

Today 1-2 pages are the industry preference for a resume as you have approximately six seconds to impress your employer. One executive on LinkedIn mentioned they only look at the front page! Even if it is 2 pages long! They use this as a culling technique and hundreds of people commented that they do the same. Executives get 3-pages, there have been comments that people who are not executives with three pages think they are better than they really are. It is truly concerning how much bias enters a recruitment decision! Generally, a person's personality comes across in the resume. If someone's resume is more than three pages long, they are seen as someone who either talks too much or is overly confident. Both traits that are somewhat annoying to work with. So, to stay safe, keep your resume length to under three pages.

Covering more than 10 years shows you are hanging onto the past and recruiter bias starts to creep in e.g. age, progressing your career too quickly, not quick enough, job hopping etc. We don’t recommend it. One of our clients went against our recommendation (which we are always happy to do as long as you are making an informed decision) and asked for feedback about why her application was rejected. They outright told her she didn’t get the job because she had included jobs more than 10 years earlier (the recruiter used this as a culling technique) The recruiter then bluntly said there is enough published material out there to acknowledge this fact and bluntly asked why she had included it knowing the industry standard. Safe to say she didn’t have a good enough answer to the Why question… she kindly asked us to remove it the extended history! The only exception to this recommendation is if you have been in your current position for more than ten years. A prior job may add further credibility to your case granted it is relevant to the position you are applying for.

Are you attractive enough to have a photo? Are you too attractive?  Do you need a photo? This is terrible, but a good reason to leave your photo off your resume. Studies have found during the six seconds recruiters read your resume, they spend three seconds looking at your face. Not only does your photo distract the recruiter’s attention from your credentials and stand out achievements, but also introduces other biases such as age, race, weight, gender etc. Do yourself a favour, leave the photo off, unless you are going for a position which heavily relies on age or presentation e.g. a front-facing receptionist, sales representative, model, actor etc. A photo could also be beneficial for senior leadership positions as it further demonstrates your professionalism and often your personality will filter through to the photo.

They both refer to the same document. There are no differences. UK, Ireland, New Zealand and South America utilise CV. Australia, US and Canada utilise resume. We cater for Australian candidates therefore we will name your file name as a resume.

This is quite an interesting question. The resume first appeared as a creation by Leonardo Divinci. He captured a catalogue of his experience and life and showed it to people in order to gain interest in his ideas. Naturally, Divinci included his interests in his biography as paintings and inventing. Today, the resume has become a biography of someone's career history. Adding interests do bring a sense of "human" into the resume as opposed to words on a page. If you are covering up a recruiter bias, adding personal interests into your profile is a good method of distraction. Keep it to one sentence though and tie it into a relevant point the recruiter is looking for. 

No, it's not mandatory however it is strongly suggested as a positive addition to your resume.

For example, a project manager without achievements: "manages a cross-functional team to deliver multifaceted transformation activities."

A project manager with achievements: "Manage a cross-functional team of 12 to decrease capital expenditure by 35% across an array of multifaceted transformation activities."

What statement adds more credibility? With achievements or without?

Yes. You have six seconds to catch your recruiter or next manager's attention on their initial scan of your resume. Keywords significantly assist the reader to ensure your key skills align with what they are looking for. Key skills added also increase your ATS ranking. 

No, just the last 10 years or relevant positions. Including a career history spanning more than 10 years introduces age bias into your resume which you want to avoid. 

There are well-known recruiter biases which affect your ability to be shortlisted. These include being too old, too young, underqualified, overqualified, no local experience, cultural biases etc. They are not allowed. Many are discriminatory however culling 500 applicants down to five to be interviewed is no easy task. Career gaps are a red flag for recruiters. It is best to cover them up with studies, volunteering or other activities. Your Professional Resume Writer can assist you to do this.

Yes! We eliminate unnecessary detail from the resume including listing months. If you have had a career break of more than one year we also have ways of ensuring the gap is eliminated. Send us an email to find out how. 

No. Unless you scored a GPA of 3.5 out of 4 or higher. You can use an abridged version of your undergraduate units in your key skills section. 

Yes, but keep it relevant. The personal profile is your introduction of an essay. It gives a brief insight into who you are as a person and how you will fit in with the team. It also gives an element of "human".

This is an outdated practice. Leave it out or if you need an extra sentence in your personal profile you can add a sentence to that. 

No, no, no, no, no! This is fraught with recruiter bias. If you really want the job, delete these immediately!

Keep your contacts simple. One email, one mobile number and a LinkedIn profile if it is a good one!

Choose Calibri size 11 as the body font and headers between 12-14 points. Calibri is Microsoft Office's default font and the one most managers will have their computer screen resolution set for. This will ensure your font doesn't scream that your glasses must be extremely powerful or require the recruiter to zoom in or out to be able to read it.

Do You Need a new job resume?

If you answer "no" or "unsure" to any of the following, you should have your resume at least reviewed by a Professional Resume Writer:

1. Do you know what an Applicant Tracking System (ATS) is and how it affects your resume? 

2. Have you addressed known recruiter biases? 

3. Is your resume tailored towards the position you are applying for?

4. Have you included the industry-specific keywords in your resume?

5. Is your resume written in first person language?

6. Have you utilised action-oriented verbs?

7. Have you included your name and contact details on every page of your resume? And are they correct?

8. Have you added achievements with facts and figures onto your resume? 

9. Is your resume modern or does it make you look old? 

10. Have you had someone else proofread your resume?

If you answered "no" or "unsure" send us your resume and we will provide a free critique. Email: info@theperfectresume.com.au today.