Frequently Asked Questions (FAQs)

Whether you are after a full suite of career assistance or just need a tailored cover letter for a new position, The Perfect Resume professional writers can help. Please see answers to some of the frequently asked questions below:

Entry-level, Experienced or Executive, which one should I choose?

Entry level is suitable for people entering the job market or someone who has less than 5 years of experience in their chosen field. 

Experienced level packages are suitable for people with 5+ years of experience, you may be a supervisor, team leader, manager etc. 

Executive level packages are for specialists in their field, such as a Consultant or people who are looking to either enter, or are already in a C-suite role. 

What is the turnaround time? 

Our turnaround from receipt of your existing resume (or questionnaire if you do not have a resume) to the first draft delivery is three to seven business days. If you have an urgent request, please select the express delivery option to let your Professional Resume Writer know and you will be bumped to the top of the queue! 

What is the process for Resume Writing Services Package #1?

1. After the purchase has been made, a Professional Resume Writer will be allocated to your profile, and get in contact with you. They will request a copy of your existing resume and any other information that may be useful, for example, project results, statistics on marketing campaigns etc. 
2. You will get to choose which resume template you would like to use. Our templates are all graphically designed, personality inspired, use colour psychology and are eye-catching to assist your application to stand out. 
3. Your information will be reviewed and further information may be requested about your skills, work or volunteer experiences, career achievements or awards.
4. Your Professional Resume Writer will then provide you with a first draft and request feedback on whether you would like to make any changes.
5. A final draft will be provided in both a fully editable Microsoft Word version and Adobe PDF format. 

Do the Resume Packages include a phone call to discuss the resume?

If you would like to discuss your resume over the phone, we invite you to. After a purchase is made, you will receive a phone booking link to select a convenient time in a career coach's calendar. 

What is the process for Resume Package #3 (Resume, cover letter, LinkedIn profile update and interview preparation session)

Resume Package #3 enhances the resume’s content dramatically. It gives the Resume Writer a sense of who you are as a person, what achievements you have had and what needs to stand out for an employer. The process for package three is as follows:

1. Your Resume Writer will create your resume and cover letter and request any revisions to be made. (you have unlimited revisions until your resume is at a point you feel confident to use it to apply for jobs). 
2. Once the resume and cover letter are approved by you we will create your LinkedIn profile document. 
3. Next is booking in a time for interview preparation. In a 60 minute 1:1 session with a career coach, we will work with you to come up with GREAT examples for interviews, work on any confidence issues you may have and give you a solid framework to work with. The framework will remove any risk of you going off on tangents and forgetting the question OR not giving enough information that the interview feels like an interrogation. 

Do you provide an interview guarantee?

We are dedicated to your success and confident you will be offered an interview within 90-days. In the event you are not offered an interview, we offer a free resume review and career counselling session to analyse any feedback provided by recruitment advisors.

Do you provide revisions?

Yes! We offer unlimited revisions on all resume writing services until you are confident to start using it to apply for jobs. Once you start using the resume to apply for new positions new editions with job updates etc are available for a fraction of the price. Simply select Secondary Resume Editions from the drop-down menu. Click here to view the prices.

Why do I need to pay upfront for the services? What happens if I am not satisfied with the final product?

Unfortunately, we have experienced customers who were perfectly happy with the product skip out on payment. Our values lay in enhancing our service offering, not wasting our time chasing payments. For this reason, we require upfront payments. To ease your thoughts, we offer unlimited revisions and an interview guarantee within 90-days. Our 5-star reviews attest to our high-standard! Click here to read them.

Do you "copy and paste" my resume onto a new template only? 

This is one of the most common concerns raised by clients and one which we are keen to eliminate. Our strong answer is "No! " We offer a professional writing service and will ensure your quality of writing is significantly improved. Certain languages such as IT, engineering or medical language simply cannot be changed without changing the meaning. In these instances, the information will remain consistent. But as a general rule, we reward and improve phrases as much as possible and never copy and paste.

How long should my resume be?

You have approximately six seconds to impress your employer. Today 1-3 pages are the industry preference. One executive on LinkedIn mentioned they only look at the front page! Even if it is 2 pages long! They use this as a culling technique and hundreds of people commented that they do the same. Executives get three pages, there have been comments that people who are not executives with three pages think they are better than they really are. It is truly concerning how much bias enters a recruitment decision!

CV or resume? What is the difference?

They both refer to the same document. There are no differences. UK, Ireland, New Zealand and South America utilise CV. Australia, US and Canada utilise resume. We cater for Australian candidates therefore we will name your file name as a resume.

Can you cover up a career break?

Yes! We eliminate unnecessary detail from the resume including listing months. If you have had a career break of more than one year we also have ways of ensuring the gap is eliminated. Send us an email to find out how. 

If you have a question that isn't listed here, we want to hear from you. Please send us an enquiry to info@theperfectresume.com.au