Call Centre Operator Resume Writing Services

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Are you looking at becoming a Call Centre Operator? They answer the telephone, email and internet enquiries about goods and services provided by the organisation they work for. They may also be responsible for promoting the goods and services or handling complaints about them. Call Centre Operators are required to have strong customer service and communication skills. They may be required to work shifts outside of regular business hours.

Currently, there are only 350 positions for a Call Centre Operator across Australia with a common salary of $50K per year. While it is an extremely competitive role to get into, The Perfect Resume team has helped others to land an interview in the Call Centre & Customer Service industry. We believe we can increase your chances with our resume writing services also!

To apply for a Call Centre Operator position, your resume will need to prove to recruiters and prospective employers that you will have the following transferable skills:

  • Answering incoming calls and making outgoing calls.
  • Reading and responding to emails, chats and messages.
  • Assisting customers with their enquiries.
  • Escalating to a more senior team member when required.
  • Transferring customers to different departments.
  • Coaching junior members of staff.
  • Creating interest in goods and services.
  • Resolving complaints and minimising lasting negative feeling regarding good or service.

Due to the high volume of applications for a Call Centre Operator received every year, qualifications that would increase your chances of landing an interview include a Certificate III in Customer Engagement (BSB30215) or Certificate IV in Customer Engagement (BSB40315).


The Perfect Resume Services

When applying for a Call Centre Operator position, your resume needs to tell a story about your skills, expertise, talents and passions and in a highly competitive job market, standing out matters!  

The team of professional resume writers at The Perfect Resume are skilled in writing resumes for Call Centre Operators and have proven success in helping people land interviews and the job they want! We offer all job seekers a free resume review, ATS Scan, guides and templates and genuinely care about your career outcomes, partnering with you on your job search journey, following up and providing ongoing support. Your Professional Resume Writer will not let you feel like you are on your own!


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The Perfect Resume | Resume Writing

Resume Writing

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LINKEDIN PROFILE

SELECTION CRITERIA

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The Perfect Resume | Interview Preparation

INTERVIEW PREPARATION

CAREER COUNSELLING

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Hidden Art to Interview Hacking

Two action-packed hours of content. Using the techniques in this course increases your employability and enhance your perceived value to employers. Throughout the course, you will be guided in a creative, entertaining and informative way, learning proven and scientific based techniques to help you market yourself effectively to interviewers. For example, you will know how hidden behaviours, expressions and body language can be the difference between getting the job or rejected from your interview!

On completion, you will have a framework to hack your next interview, using targeted social psychology, evolutionary biology, interpersonal communication and neuroscience techniques, such as: 

  • Projecting confidence through your appearance and dressing for success
  • Incorporating colour psychology and personality into your interview
  • The Law of Attractiveness and how you can use it for positive impressions
  • Analysing your handshake to connect with the hiring manager in a dignified manner
  • Making the interview your time to shine by incorporating social proof
  • Projecting trustworthiness, likeability and leveraging emotional transference
  • Commanding the room, using positive, negative, open and closed body language and nonverbal communication, including mirroring, eye contact and facial mimicry.
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The Perfect Resume Writing Services

Choose the package that suits your needs and budget
Resume Writing Services Package #1

Kick Start Your Job Search

Resume Writing Services Package #1

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Jam Packed Career Services

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ALL ABOUT THE INTERVIEW

Resume Writing Services Package #3

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COMPREHENSIVE CAREER SERVICE

Resume Writing Services Package #4

Testimonials

★★★★★

"Super prompt and professional service. Really helped me update a resume that hadn’t had a style change in 18 years. Big thank you to you and your team."

Gav S
★★★★★

The team at The Perfect Resume are amazing at what they do, they were able to restructure my resume to meet all the key points in my industry. They have provided me with a resume and cover letter that has landed interviews, also boosted my confidence preparing for them. They were quick and effective with their services, will recommend anyone looking to get their resume and cover letter done to contact them.

Chris A
The Perfect Resume Writing Services | Free Resume Review

Why choose us?

✓ Unlimited Revisions

✓ A greater chance of landing an interview

✓ Increased confidence

✓ Consistency across the document

✓ Greater sense of hope

✓ Time saved

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